Accessibility statement for Rubbish Clearance Dulwich, outlining our commitment to WCAG 2.1 AA compliance, screen-reader compatibility, keyboard navigation, and how to request accessibility support.
Get a quoteRubbish Clearance Dulwich is committed to providing an accessible and inclusive experience for all customers in the Dulwich area. We want everyone to be able to access information about our accessible rubbish clearance services, book collections, and understand our prices and policies without barriers. This Accessibility Statement explains the measures we take to support accessibility and how you can contact us if you need assistance or would like to provide feedback.
Our aim is to align our website and digital content with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are widely recognised as the international standard for web accessibility and are designed to make online information more usable for people with disabilities, including those who use assistive technologies.
We are continually working to improve the accessibility of our online information about rubbish clearance in Dulwich so that more residents, businesses, and community organisations can book and manage waste removal services confidently and independently.
Our website is designed to be compatible with commonly used screen-readers, enabling users who are blind or have low vision to navigate our content about rubbish clearance and waste removal in Dulwich. We use clear headings, descriptive text, and logical content structure so that screen-readers can interpret pages effectively.
We aim to ensure that images used on our site include meaningful alternative text where they convey important information. Where an image is purely decorative, we aim to ensure that it does not interfere with screen-reader output. If you experience any difficulty understanding content with your screen-reader, you can contact us for assistance or to request information in an alternative format.
The Rubbish Clearance Dulwich website is structured so that most functions and content can be accessed without a mouse. Users should be able to navigate between links, buttons, and form fields using standard keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys.
We work to maintain visible focus indicators, so that keyboard users can easily see which element is currently selected on each page. If you encounter any issues using our booking forms, contact sections, or information pages by keyboard alone, please let us know so we can investigate and resolve the problem.
We aim to use clear, readable text that supports people with visual impairments, cognitive differences, or reading difficulties. Our content about accessible rubbish clearance services in the Dulwich area is written in straightforward language where possible, avoiding unnecessary jargon.
We also work to maintain sufficient colour contrast between text and background, and to avoid relying on colour alone to convey important information. Users should be able to adjust text size using their browser settings without loss of functionality or content.
Accessibility is an ongoing process at Rubbish Clearance Dulwich. As we update our website with new information about waste removal services, pricing, or service areas, we review pages to reduce potential accessibility barriers. We consider feedback from users and may conduct periodic checks against WCAG 2.1 AA criteria to help guide our improvements.
While we strive to achieve and maintain a high level of accessibility, some older content or third-party elements may not yet fully meet all standards. We are working to identify and update such content over time.
We welcome comments, questions, and requests related to the accessibility of our rubbish clearance services in Dulwich. If you experience any difficulty using our website or need information in a different format such as large print, plain text, or verbal explanation, you can contact our team.
Please provide details of the page or service you were trying to access and describe the issue you encountered. This helps us understand the problem and take steps to improve accessibility for you and other users. We aim to respond to accessibility related enquiries within a reasonable timeframe and will work with you to find a suitable solution wherever possible.
This Accessibility Statement for Rubbish Clearance Dulwich is reviewed regularly to reflect changes in standards, technology, and our own services. As we expand and refine our accessible rubbish clearance options in the Dulwich area, we will update this statement to keep you informed about the steps we are taking to support an inclusive online experience for all users.
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